The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We offer custom and personalized orders on most of our products. If you would like an item in a different size, color or design. Just send me a message and I can organize that for you.
Most of our items can be adjusted to meet your specific sizing requirements. Feel free to get in touch and we can let you know if the item can be adjusted to meet your needs. We do a lot of orders for plus size women so any size is welcome! :)
Most of our items can be made in a large quantity. We regularly make larger custom orders for events, such as weddings, hen parties, charity events, and birthday parties. Please contact me for more details.
If you select 'Gift' at the checkout the receipt included in the parcel will not contain the price of the items you have ordered. I can provide gift wrapping if you request it however all items come in a white organza bag.